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Sri Madhuram started its journey in 1990 in a temple function as a feast stall. In 1995 our service continued as pushcart tiffin center at Ramasamy temple, near V.O.C ground, Palayamkottai. Further we developed so well by our lauchV.ArunachalaIyer evening tiffin centre at Palai market with seating capacity of 12 in Sri MadhuramSaivaunavagam by1998.
Sri Madhuram Catering is a full-service catering company where we create custom menus and decor to fit each client’s unique taste and budget. We make your most special occasions the most memorable for you. We offer amazing food at incredible prices. We sit down with you, everything is explained and all the pricing is described and clearly denoted. Our customer service is what makes us really the best caterer around.
We know how demanding setting up an event or a function can be! That is why we at Sri Madhuram give each Client our personalized service. We can serve 20 guests or more than 20,000 guests efficiently and with elegance and style. All successful events have 3 important ingredients: the Occasion, the attention to Details, and the Food that romances the palate. Our Chef has created a variety of Appetizers, Salads, Entrees, Desserts, Side Dishes, and Snacks, from which you can create a memorable meal for your guests.
We incorporate style into every food we serve. The appearance, the sensation, and the taste of the menu items creates a unique experience for each event. Simply tell us your preference, the quantity of each, and the services you want us to provide. We will do the rest.
Sri Madhuram started its journey in 1990 in a temple function as a feast stall. In 1995 our service continued as pushcart tiffin center at Ramasamy temple, near V.O.C ground, Palayamkottai. Further we developed so well by our lauchV.ArunachalaIyer evening tiffin centre at Palai market with seating capacity of 12 in Sri Madhuram Saivaunavagam by1998.
Our mission is to share our family’s authentic South Indian Veg recipes with the world and to make customers happy.
“Celebrate Life. Family. Food.”
What is Sri Madhuram Catering?
Sri Madhuram Catering is a website and app built to save you time and money when ordering food. Sri Madhuram Catering provide online ordering systems to catering and delivery services. As a portal, it allows you find delicious recipes that are using our software, view their entire menu and select exactly what you want. Place your order and pay online or pay when you pick up. Pick up or have your food delivered from restaurants that offer delivery without waiting in lines or call waiting.
What type of payments do the restaurants accept?
We’ll accept payments in person and/or online. We allow you to use your PayPal account or pay with a credit or Debit card. We accept Visa, American Express, Master Card, and Discover.
Can I cancel an order after placing it?
You cannot cancel an order for which the food preparation may have started processing. In case the food preparation has not started processing the order, you can call to us @ 9444943030/9444953030 or send an email firstname.lastname@example.org (which is provided in your order details).
What do I do in case there is some problem with my order?
Please call or email the catering kitchen or delivery service you placed your order with. Their representatives will assist you with any problems.
Does Sri Madhuram Catering take my credit card information?
We don’t accept payments directly in most of the cases and the amount directly goes to the restaurants payment accounts. Through our app and website we accept Visa, MasterCard, American Express and Discover Cards, the amount is charged by restaurant payment processing company. We process payments via Clover, Stripe, Square or PayPal based upon restaurant or delivery service preferences. You can also pay restaurants/drivers with cash based upon their configuration.
What means customer store Store Pickup / Self Collection?
Kitchen Pickup / Self Collection is a shipping method which allows your customers to pick up the parcel themselves instead of delivering the parcel to customers’ location. Some customers would like to get the items purchased as soon as possible bypass courier service provider, and some would like to save the shipping cost. Enable it when you have a physical store and encourage customers to collect parcel themselves.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by emailing us at the restaurant. For immediate response, please call the restaurant or your third party delivery company. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.
Food Order Errors* – If you receive food that is different from your receipt, we sincerely apologize. Please call us or your third-party delivery company as soon as you notice that there was an error in your order or contact your third party delivery company. You may come to pick up the correct food item.
Food Order Incomplete* – In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us or your third-party delivery service as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we will refund you with a store credit. No cash refunds.
Please note: we do provide courtesy items such as disposable silverware, chopsticks, etc. when requested for free. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue with our staff, however, we cannot provide discounts, refunds or store credit.
Food Dissatisfaction* – We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.
Cancel Order* – Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages.
Complimentary Food* – Sorry, we cannot provide a refund or cash value on any complimentary food.
It’s possible your delivery partner might cancel the delivery if they’re unable to find or reach you. When they arrive at your delivery address, they’re prompted to contact you so it’s a good idea to keep your phone nearby when you’re expecting the food to arrive. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.
Please note: we strive to prepare and package our pick up items to preserve the high quality of the food. Keep in mind the temperature, sauce, and consistency of some items may vary slightly after being packaged.
* If 25% or more of the food has been consumed or removed we cannot issue any discount, refund or store credit. If the food has been discarded, repackaged or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund or store credit. Also, we will only prepare a second food order in all situation and we will not prepare a third order replacement.
You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Sri Madhuram Catering’ secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
STORAGE AND SECURITY OF YOUR INFORMATION*
We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, date of birth, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
DISCLOSURE OF YOUR INFORMATION* – We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Restaurant Mason, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
THIRD PARTIES* – We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Restaurant Mason, our customers or third parties or if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
SECURITY* – We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
Morning Tiffin Combos, Brahmin Meals, Special Meals, Special Lunch, Dinner Combo, Kerala Meals, Sodhi Meals, Nanjil Meals, Marriage Special Meals, Break Fast, Briyani, Variety Rice, Pulao, Dry and Gray, Ice Creams, Soups, Dosai Varieties, Uthappam Varieties, Fried Rice, Sweets, Karam, Snacks, Indian Bread, Salad, Lunch, Dinner, Juice, Milk Shake, Regular Meals, Noodles, Chappathi, Pongal, Filter Coffee, Pujai Prasadam Recipes, Sundal Recipes
*Disclaimer – The information contained in this website is for general information purposes only. The information is provided by [business name] and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.